Compumatic Fingerprint Recognition Time Clock - User Guide
Congratulations on your new Compumatic Time Clock! This clock is capable of thumbprint recognition or simple pin entry recognition.
If you'd like to purchase badges or additional clocks, please place your order here: Clock and Badge Purchase Order
Now that you've received the clock, you'll need to get create your employee profiles at the clock. In order to create profiles at the physical clock, you will need to be prepared with the correct employee EMPLOYEE ID (EE ID) numbers as they exist within the Green Leaf Elevated portal.
STEP 1: Employee ID Numbers
For all current employees, you'll need to utilize the assigned Employee ID found within Green Leaf Elevated in order to create their profile at the physical clock. To find and verify the correct Employee ID number, within Green Leaf Elevated, navigate to the Hamburger Menu > Team Icon > My Team > Employee Information. Once here, you should see the Employee ID number as seen below as an option (Image A). Once here, you can export the file for reference during setup (instructions below titled " Export Instructions "). Ultimately, the physical clock AND Green Leaf Elevated online portal will rely on this number to communicate punch data to one another. Employee ID numbers will need to be manually entered into the clock for registration/employee enrollment.
Image A -Employee List View:
Export Instructions:
Within the Employee Information Screen, click "Page" and choose 200 from the dropdown. This will ensure all employees are listed. Choose the ellipses in the upper right corner, choose "Export", then choose your desired output format (excel, PDF, etc.).
STEP 2: Registering Employees at the Physical Clock
For new clocks and all new hires, the employees will need to be added to the clock manually (this cannot be done remotely).
To add the employee to the physical clock/to enroll the employee: On the clock, select Menu >New User > Select User ID > enter the Employee ID number > Then select your method of access for this employee (ex. Fingerprint/Thumbprint)> then follow prompts on the clock to provide a finger to scan. *Important* the clock is only looking at the User ID field to match with the employees EE ID as it exists within Green Leaf Elevated online portal, it is not necessary to type out an employee's full name (or any other fields) when creating their profile. This will save time and add security to the roster built within the clock. Once the USER ID and fingerprint has been added to the profile, you can back out to the home menu of the clock, and that employee can begin punching in and out, they will only need to approach the clock, provide their registered finger to scan, and the clock will record a punch and send that punch to Green Leaf timesheet for review/processing.
If an employee is already in the clock system but needs a badge or PIN added to their existing profile, visit the Menu> Select All Users > search/select the user from the list > select Edit > select Badge, or PIN (Password) then follow prompts on the clock to either swipe a badge or enter a PIN.
You can verify that an employee's profile has been successfully saved by going into the Users menu> Select All Users > search/select the user from the list> search by Employee ID.
Now you're done!
When the employees now go up to the clock, the system will recognize their badge or PIN and clock them in or out, depending on the last punch.
For all timesheets, change requests, etc. please log in to the Green Leaf Elevated platform, and navigate to timesheets to view, edit, or submit change requests.
If you have any questions or concerns, please reach out to your assigned payroll or implementation specialist.
For clients with more than one clock, you can either copy the data from one clock to the next via USB OR the best practice is to have the employee registered at each clock in order to ensure the clock has the optimal recognition.
To copy scans from one clock to another, go to the physical clock and on the menu, locate USB Manager. Download the user data to a USB, then when going to the clock to add the data, use the USB Manager to load the data from the USB to the clock. The USB port is on the left of the clock. Be sure to connect to Wi-Fi or hard wire to the network. If the clock loses connection, simply power it off and then back on to reset it.
FAQ:
Employees are punching in however the punches are not showing on their time sheets.
Most often this is because your clock having trouble connecting to the internet. Please attempt to hardwire your clock to your router where possible. If this is not possible, Ensure your clock is nearby to the wi-fi source as your clock maybe be disconnecting from the IP Address, thus causing a failure. Common issues we find in warehouse applications/retail applications is that one large wall or any items blocking the router could ultimately cause failure. Often times a power cycle (plug and unplug of the device) will help re-connect to internet and push punches that were recorded locally at the clock, to the open timesheets of applicable employees. In the event punches are still not making it on to the Green Leaf timesheet online, please confirm that your internet is stable and the status symbols in the top right corner of the device's home screen show as connected, then please confirm each of the following clock settings are correct:
Note, the clock should never be reset or factory reset via the menu to re-establish connection, power cycling (plug and unplug) normally helps if it's been temporarily offline or if there was a network disconnect.
In the event the clock was factory reset using the software menu, please confirm the following settings are set at the physical clock:
Menu > Comm > Ethernet > DHCP = ON
Menu > Comm > Wireless Network > Advanced > DHCP = ON
Menu > Comm > Cloud Server Settings > Enable Domain Name (or URL Mode) = ON
Menu > Comm > Cloud Server Settings > Server Address = saas.computime101.com
Menu > Comm > Cloud Server Settings > Proxy Server = OFF
Power cycle the clock after performing the above steps, please advise on testing employee punch in results.
We require employees to be clocked out for a minimum amount of time, how can we establish custom parameters at the clock for this?
If you require employees to be clocked out for a minimum time for lunch you would need to set up a "Duplicate" period, which would essentially tell the clock to not allow punches back for a certain time frame. To do so, on the clock navigate to Menu > System > Attendance > Duplicate Punch Period - Then enter the amount of time such as 29 or 30 for example. When the employee tries to come back from lunch at any time prior to this period, they will get an alert that says " "Duplicated Punch, Thank you". Please be sure to train your staff that this alert essentially means they are restricted from punching in early. If they need to refer to the time they punched out, they can do so on their timesheet in the web application.
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